Refund and Returns Policy
Effective Date: 6/13/2025
1. Introduction
At Kustoms Of America, we take pride in the quality and craftsmanship of our products and services. We are committed to providing our customers with exceptional service and support. Please read our Refund and Returns Policy carefully before making a purchase.
2. No Refunds, No Returns Policy
Due to the customized and unique nature of our products and services, Kustoms Of America does not offer refunds or accept returns under any circumstances. All sales are final.
3. Lost Mail
Kustoms Of America is not repsonsible for lost mail. Please contact USPS at: https://www.usps.com/help/claims.htm
4. Exceptions
There are no exceptions to this policy. Once a purchase is made, it cannot be refunded, returned, or exchanged.
5. Damaged or Defective Items
While we do not offer refunds or returns, we are committed to ensuring that our products meet high-quality standards. If you receive a damaged or defective item, please contact us within 14 days of receipt with the following information:
- Your name
- Order number
- Description of the issue
- Photographs of the damaged or defective item
We will review your case and may offer a replacement or repair at our discretion.
6. Contact Us
If you have any questions or concerns about this Refund and Returns Policy, please contact us at:
Kustoms Of America
PO Box 974
High Ridge, MO 63049
info@kustomsofamerica.com
314.550.6200
7. Changes to This Policy
Kustoms Of America reserves the right to update or change this Refund and Returns Policy at any time. Any changes will be posted on our website with an updated effective date.